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Print Spooler會自動關閉

最近公司電腦的Print Spooler會自己關閉,
導致印表機不能列印,有時候從服務想開啟它,
它馬上又會關閉,我有試著用MMC將驅動程式全部移除重新安裝,
但沒有幫助,這情況要如何處理,是什麼問題造成的。

補充:目前有問題的電腦OS:WIN7 PRO 32BIT,
印表機用EPSON M200DN 及EPSON6200裝上平行阜印表機共享。

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尼克
iT邦高手 1 級 ‧ 2015-03-30 17:59:38
最佳解答

應該會有event log 要看內容才能判斷原因,不然就要格空把脈囉!

看更多先前的回應...收起先前的回應...

event log 會紀錄在哪裡,像這禿然消失的事情,真有點措手不及...

尼克 iT邦高手 1 級 ‧ 2015-03-31 10:24:38 檢舉

wang19881114提到:
event log 會紀錄在哪裡

事件檢視器裡面會有
應用程式/安全行/系統

以下是我的錯誤事件:

失敗的應用程式名稱: spoolsv.exe,版本: 6.1.7601.17777,時間戳記: 0x4f35efc3
失敗的模組名稱: briu10a.dll,版本: 0.3.0.0,時間戳記: 0x4b595996
例外狀況碼: 0xc0000005
錯誤位移: 0x000053a1
失敗的處理程序識別碼: 0x5dc
失敗的應用程式開始時間: 0x01d06a848f2ff4d9
失敗的應用程式路徑: C:\windows\System32\spoolsv.exe
失敗的模組路徑: C:\windows\system32\spool\DRIVERS\W32X86\3\briu10a.dll
報告識別碼: 1721fa44-d6b1-11e4-a629-ac220b894d7b

CalvinKuo iT邦大師 7 級 ‧ 2015-03-31 10:49:28 檢舉

wang19881114提到:
briu10a.dll

版大列出來的只有Epson印表機。
看起來像殘留的Brother Printer Driver問題...

對,還有一台Brother Printer,因為通常都用來掃描,所以很少再用給他忘記了。

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Tony
iT邦高手 4 級 ‧ 2015-03-30 18:32:58

請先將用不到的印表機驅動程式刪除, 最好是也要將印表機的"伺服器內容"內的驅動程式也完全刪除, 如果可以的話, 也將登錄檔內不必要的印表機也刪除。

我是有上網查過,所以有利用MMC的去刪除伺服器內容的驅動,沒有解決,可能要試看看去刪除登錄檔的印表機。

Tony iT邦高手 4 級 ‧ 2015-03-31 09:36:52 檢舉

我曾經處理過同樣的問題, 最後是到登錄檔刪除不必要的機碼才解決的, 需要一點耐心, 希望你可以順利解決。

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diskdupekimo
iT邦新手 2 級 ‧ 2015-03-30 18:40:20

我之前遇到這種問題,可以重灌就重灌吧...
不能重灌就寫個批次檔放桌面,把Print Spooler這個服務重新啟動。

可能只能考慮後者吧,因為我們有使用不到一個月的電腦也有一樣的問題,微軟是說可能有中毒,我有點納悶...

2
hon2006
iT邦大師 1 級 ‧ 2015-03-31 09:41:27
Chris iT邦新手 5 級 ‧ 2018-08-01 12:20:58 檢舉

這個有幫助到我,WIN10也可用,感謝。
http://www.techsupportall.com/Print-Spooler-Repair-Tool.exe

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phl0722
iT邦研究生 5 級 ‧ 2015-04-01 20:58:41

下載Stalled Printer Repair,把print job 清空,重啟服務應該就OK了。

http://download.ithome.com.tw/Stalled-Printer-Repair/4154?from=Category

player iT邦大師 1 級 ‧ 2015-04-02 18:06:15 檢舉

print job 裡有, 可是卻又印不出來, 而導致他在不斷重試
有時候會導致Print Spooler掛掉 (服務自動跳停)

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