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windows 列印問題:縮圖工作表選項消失

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https://ithelp.ithome.com.tw/upload/images/20191209/20123456xAtD97k0jl.png
(圖1/正常版-圖片頡取自網路)

https://ithelp.ithome.com.tw/upload/images/20191209/20123456OIO89BayY7.jpg
(圖2/右列選項消失)

如圖1,平常圖片(jpg檔)要列印時,都會出現右列的縮圖工作表,可以選擇各種尺寸大小
但今天不知怎的全都消失只剩下全頁列印的選項,如圖2

重新開機過、也檢視過各項印表機/系統相關選項,皆沒有更動過
目前右邊欄位還是一片空白,請問大家知不知道解決辦法~~~
感謝!!!

(有幾位有心的大德指出印表機不一樣,請注意因為目前電腦已無正常版能對照,故圖1照片是頡取自網路)

再次麻煩各位解惑,謝謝

印表機都沒變動??

我看你第一張圖用的是 xps
第二張圖是遠端印表機。

這.............
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2
阿展展展
iT邦好手 1 級 ‧ 2019-12-09 23:10:51

你確定你選到的是「正確」的印表機嗎?

2
雷伊
iT邦高手 1 級 ‧ 2019-12-10 10:16:05

請改用相片檢視器試試
若您的相片檢視器被停用,請自行製作reg檔執行,將圖片的關聯與相片檢視器聯動即可
內容如下

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll]

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell]

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open]
"MuiVerb"="@photoviewer.dll,-3043"

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\command]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,
00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,
6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,
00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,
25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,
00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,
6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,
00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,
5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,
00,31,00,00,00

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\DropTarget]
"Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}"

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print]
"NeverDefault"=""

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\command]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,
00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,
6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,
00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,
25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,
00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,
6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,
00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,
5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,
00,31,00,00,00

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\DropTarget]
"Clsid"="{60fd46de-f830-4894-a628-6fa81bc0190d}"

0
mingtsyh
iT邦新手 5 級 ‧ 2019-12-11 12:01:25

你可以先試試看用本機列印的方式試看看會不會正常。
你這問題看起來像是要透過主機分享的印表機列印,通常是驅動程式和系統程式造成程式互相呼叫問題。
可能的話要更新驅動程式。

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