經歷

南訊企業股份有限公司

• 軟體/系統工程師
• 技術支援

國立虎尾科技大學

• 資料庫系統教學助理
• 環境保護通識教學助理
• 資訊工程系網管助理
• M.A.S.E. Cycling單車隊

捷承企業顧問

• 事務員

技術支援

• Avaya Aura Communication Solution,
• Cisco Webex Calling Solution,
• Genesys PureCloud Solution,
• NICE Engage Recording Solution, Robotic Process Automation Solution,
• Verint Workforce Optimization Solution

專業證照

NICE System

• NICE Engage R7.0 - NICE Certified Implementation Engineer (NCIE)
• NICE Engage R7.0 - NICE Certified Support Engineer (NCSE)

Genesys

• Genesys Certified Associate (GCA) - PureCloud

Cisco

• Cisco Certified Webex Calling for VAR Administration - Professional
• Cisco Certified Webex Calling for VAR Sales Professional