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微軟System Center Essentials的錯誤訊息

安裝了System Center Essentials 2007後
無法新增agent到用戶端電腦
系統會顯示"無法取得RPC伺服器"
用說明文件中手動安裝的方式
卻找不到WSUSSSLCERT.cer這個檔案
該如何解決

2 個回答

14
skite
iT邦大師 5 級 ‧ 2008-08-07 11:03:40
最佳解答

要先確定Server和Client端電腦是在同一個網域下,如果不是的話就沒辦法安裝agent。
不然就要先升級到SCE SP1,這樣就能支援workgroup下的電腦管理了。

zaq1234 iT邦新手 4 級 ‧ 2008-08-07 15:50:19 檢舉

的確更新到SP1就可以了
謝謝

24
fishk
iT邦大師 1 級 ‧ 2008-07-11 00:23:49

以下是微軟建議的檢查步驟,可以檢查出RPC是否被Firewall擋掉。

For the RPC server is not avaviable problem:

  1. Restart RPC service on and ensure 'Remote Registry' service is start on problematic client.
  2. On the problematic server, check if DCOM was disabled. Enabled DCOM by going to DCOMCNFG - My COmputers - Right CLick - Default properties- Enable DCOM on this computer

1). Log on to the SCE server with the domain\administrator account
2). Start – run – wbemtest.exe
3). Click on Connect
4). In the Namespace box, enter \\<computername>\root\cimv2 and click on Connect, where the computername here is the target problematic computer’s name.
5). Click on Query
6). In the query box, enter "Select * from Win32_OperatingSystem" (without quotation) and click on Apply.
Does any error prompt?
4. Make sure that RPC traffic is open on the firewall between the SCE server and the client. For example, if you have a ISA firewall, make sure the RPC filter is disabled.
5. Run Nslookup command and ensure the affected computers FQDN can be resolved properly.
6. Then, Reboot SCE server.

此外,WSUSSSLCert.cer 是放在Essentials 2007 Management Server的<Essentials 2007 folder>\Certificates目錄下, 你要將它copy到用戶端電腦的<agent installation folder>\Certificates目錄下

zaq1234 iT邦新手 4 級 ‧ 2008-07-11 16:25:14 檢舉

我有試過我個方法,不過沒辦法解決問題(1.找不到WSUSSSLCert.cer 2.用wbemtest連線也一樣出現無法取得RPC伺服器訊息),謝謝您的回答。

fishk iT邦大師 1 級 ‧ 2008-07-28 18:03:30 檢舉

有檢查過<Essentials 2007 folder>\Certificates 這個目錄嗎?

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