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Teams無法安裝

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請問在安裝Teams(線上安裝版)時會出現錯誤畫面
https://ithelp.ithome.com.tw/upload/images/20250305/20018481rD45AeskvW.jpg
打開setup log如下
2025-03-03 10:47:29> Program: Starting Squirrel Updater: --install . --exeName=MSTeamsSetup.exe --bootstrapperMode
2025-03-03 10:47:29> RegistryService: TryDeleteRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams not found
2025-03-03 10:47:29> RegistryService: RegKeyExists: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Teams\ does not exist
2025-03-03 10:47:29> Program: bootStrapperModeSettings: pdsEndpoint:https://teams.microsoft.com/desktopclient/installer/windows/
2025-03-03 10:47:29> Program: bootStrapperModeSettings: fallbackNextGenAppPayloadUrlX64:https://aka.ms/maglev-x64
2025-03-03 10:47:29> Program: bootStrapperModeSettings: fallbackNextGenAppPayloadUrlX86:https://aka.ms/maglev-x86
2025-03-03 10:47:29> Program: bootStrapperModeSettings: fallbackNextGenAppPayloadUrlARM64:https://aka.ms/maglev-arm64
2025-03-03 10:47:29> Program: bootStrapperModeSettings: getInstallerEndpointUrl:https://teams.live.com/downloads/getinstaller
2025-03-03 10:47:29> Program: bootStrapperModeSettings: fallbackNextGenWorkAppPayloadUrlX64:https://go.microsoft.com/fwlink/?linkid=2196106
2025-03-03 10:47:29> Program: bootStrapperModeSettings: fallbackNextGenWorkAppPayloadUrlX86:https://go.microsoft.com/fwlink/?linkid=2196060
2025-03-03 10:47:29> Program: bootStrapperModeSettings: fallbackNextGenWorkAppPayloadUrlARM64:https://go.microsoft.com/fwlink/?linkid=2196207
2025-03-03 10:47:29> RegistryService: TryGetRegKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CurrentBuildNumber exists. Data - 18363
2025-03-03 10:47:29> RegistryService: TryGetRegKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CurrentMajorVersionNumber exists. Data - 10
2025-03-03 10:47:29> RegistryService: TryGetRegKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CurrentMinorVersionNumber exists. Data - 0
2025-03-03 10:47:29> RegistryService: TryGetRegKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CurrentBuildNumber exists. Data - 18363
2025-03-03 10:47:29> FileDownloader: Downloading url: https://teams.live.com/downloads/getinstaller?arch=x64&platVersion=10.0.18363
2025-03-03 10:47:29> BootstrapperInstallManager: getinstaller endpoint returned installer path https://statics.teams.cdn.office.net/production-windows-x64/1.7.00.19353/
2025-03-03 10:47:29> BootstrapperInstallManager: No decoded deep link is returned from get installer endpoint. Continue install without deep link
2025-03-03 10:47:29> BootstrapperInstallManager: Use next gen work app
2025-03-03 10:47:29> Program: Installing the Teams 2 client
2025-03-03 10:47:29> Program: Running the Teams 2 client installer
2025-03-03 10:47:29> Program: Using PackageManager API StagePackageAsync, Url: https://go.microsoft.com/fwlink/?linkid=2196106
2025-03-03 10:47:30> Program: T2.2 StagePackageAsync progress: 0
2025-03-03 10:47:30> Program: T2.2 StagePackageAsync progress: 1
2025-03-03 10:47:30> Program: T2.2 StagePackageAsync progress: 2
2025-03-03 10:47:30> Program: T2.2 StagePackageAsync progress: 3
2025-03-03 10:47:31> Program: T2.2 StagePackageAsync progress: 3
2025-03-03 10:47:32> Program: T2.2 StagePackageAsync progress: 4
2025-03-03 10:47:32> Program: T2.2 StagePackageAsync progress: 5
2025-03-03 10:47:33> Program: T2.2 StagePackageAsync progress: 6
2025-03-03 10:47:34> Program: T2.2 StagePackageAsync progress: 7
2025-03-03 10:47:34> Program: T2.2 StagePackageAsync progress: 8
2025-03-03 10:47:35> Program: T2.2 StagePackageAsync progress: 9
2025-03-03 10:47:35> Program: T2.2 StagePackageAsync progress: 10
2025-03-03 10:47:35> Program: T2.2 StagePackageAsync progress: 11
2025-03-03 10:47:36> Program: T2.2 StagePackageAsync progress: 12
2025-03-03 10:47:36> Program: T2.2 StagePackageAsync progress: 13
2025-03-03 10:47:36> Program: T2.2 StagePackageAsync progress: 14
2025-03-03 10:47:37> Program: T2.2 StagePackageAsync progress: 15
2025-03-03 10:47:37> Program: T2.2 StagePackageAsync progress: 16
2025-03-03 10:47:37> Program: T2.2 StagePackageAsync progress: 17
2025-03-03 10:47:38> Program: T2.2 StagePackageAsync progress: 18
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2025-03-03 10:47:39> Program: T2.2 StagePackageAsync progress: 21
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2025-03-03 10:47:40> Program: T2.2 StagePackageAsync progress: 24
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2025-03-03 10:47:41> Program: T2.2 StagePackageAsync progress: 27
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2025-03-03 10:47:42> Program: T2.2 StagePackageAsync progress: 30
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2025-03-03 10:47:44> Program: T2.2 StagePackageAsync progress: 36
2025-03-03 10:47:44> Program: T2.2 StagePackageAsync progress: 37
2025-03-03 10:47:44> Program: T2.2 StagePackageAsync progress: 38
2025-03-03 10:47:45> Program: T2.2 StagePackageAsync progress: 39
2025-03-03 10:47:45> Program: T2.2 StagePackageAsync progress: 40
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2025-03-03 10:47:46> Program: T2.2 StagePackageAsync progress: 43
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2025-03-03 10:47:46> Program: T2.2 StagePackageAsync progress: 45
2025-03-03 10:47:47> Program: T2.2 StagePackageAsync progress: 46
2025-03-03 10:47:47> Program: T2.2 StagePackageAsync progress: 47
2025-03-03 10:47:47> Program: T2.2 StagePackageAsync progress: 48
2025-03-03 10:47:48> Program: T2.2 StagePackageAsync progress: 49
2025-03-03 10:47:48> Program: T2.2 StagePackageAsync progress: 50
2025-03-03 10:47:48> Program: T2.2 StagePackageAsync progress: 51
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2025-03-03 10:47:51> Program: T2.2 StagePackageAsync progress: 58
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2025-03-03 10:47:56> Program: T2.2 StagePackageAsync progress: 74
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2025-03-03 10:47:59> Program: T2.2 StagePackageAsync progress: 83
2025-03-03 10:47:59> Program: T2.2 StagePackageAsync progress: 84
2025-03-03 10:47:59> Program: T2.2 StagePackageAsync progress: 85
2025-03-03 10:47:59> Program: T2.2 StagePackageAsync progress: 86
2025-03-03 10:48:00> Program: T2.2 StagePackageAsync progress: 87
2025-03-03 10:48:00> Program: T2.2 StagePackageAsync progress: 88
2025-03-03 10:48:01> Program: T2.2 StagePackageAsync progress: 89
2025-03-03 10:48:01> Program: T2.2 StagePackageAsync progress: 90
2025-03-03 10:48:01> Program: T2.2 StagePackageAsync progress: 91
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 92
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 93
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 94
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 95
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 96
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 97
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 98
2025-03-03 10:48:02> Program: T2.2 StagePackageAsync progress: 99
2025-03-03 10:48:03> Program: Staging status: Error
2025-03-03 10:48:03> Program: StagePackageAsync error: System.Exception: 無法註冊套件。

AppxManifest.xml(1050,6): 錯誤 0x800706D9: 無法登錄 MSTeams_25017.203.3370.1174_x64__8wekyb3d8bbwe 套件,因為登錄 windows.firewallRules 延伸時發生下列錯誤: 端點對應表中無更多可用的端點。
。請再試一次,如果問題持續發生,請連絡套件發行者。

這個現象在公司目前只有2台電腦發生問題,其他電腦都還沒發生這個問題
公司的環境是2016 AD 環境,電腦的OS 是 WIN 10 22H2 也更新Hot Fix到最新
拜託各位高手幫忙
謝謝

PIZZ iT邦新手 1 級 ‧ 2025-03-05 11:55:30 檢舉
用Windows store搜尋以後裝看看
4年8班 iT邦新手 3 級 ‧ 2025-03-05 12:13:39 檢舉
謝謝PIZZ的回答我試試看
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1
allen1975
iT邦研究生 5 級 ‧ 2025-03-05 16:50:22
最佳解答

我最近遇到也無法安裝
雖然是另一個錯誤但你也可以試試看
你先把安裝中的程序停止. (如果有的話)
然後跑一次 dos(要用管理員權限) 輸入 sfc /scannow 跑一次
然後去c:\ 只要是有 teams的資料夾全部刪除
然後重開機後再重裝一次試試

4年8班 iT邦新手 3 級 ‧ 2025-03-05 17:43:57 檢舉

感謝allen1975的回答,我星期五進公司在再測試,謝謝

4年8班 iT邦新手 3 級 ‧ 2025-03-07 09:58:56 檢舉

謝謝allen1975
您的方法讓我們公司2台無法安裝的其中一台已經可以安裝了,另外一台還在找問題
非常感謝

0
kobecho
iT邦新手 1 級 ‧ 2025-03-05 12:05:45

建議直接用安裝包進行測試,線上安裝如網路不穩定時可能會有安裝失敗之風險

4年8班 iT邦新手 3 級 ‧ 2025-03-05 16:03:42 檢舉

謝謝kobecho的回答

1
ming9900
iT邦新手 3 級 ‧ 2025-03-05 14:35:53

MS 的離線安裝,下載64位元 MSI 檔試試。
https://learn.microsoft.com/zh-tw/microsoftteams/msi-deployment

4年8班 iT邦新手 3 級 ‧ 2025-03-05 16:07:07 檢舉

謝謝ming990的回答,我也才在這個網站下載安裝過,不過不知道是不是程式不是Free版本,沒辦法從Skype移轉帳號

ming9900 iT邦新手 3 級 ‧ 2025-03-06 13:01:13 檢舉

所以,離線版 "安裝OK",但Skype 帳號,不能轉到Teams?
Skype 帳號不能轉Teams,這和原先的不能安裝 Teams ,是二個不同的問題。

如果是卡在商用版 & Free 版的問題,你可能要向 MS 開 Case 或上MS 論壇查查看 "Skype 如何轉Teams"。

4年8班 iT邦新手 3 級 ‧ 2025-03-07 09:15:28 檢舉

謝謝您的回答
1.離線板可以安裝但是帳號不能轉
2.線上安裝版不能安裝
3.謝謝您的建議

0
ruiang
iT邦新手 5 級 ‧ 2025-03-07 08:02:00

Teams 本機版問題很多,比較建議用網頁版
常常莫名當掉、無法開啟、聊天訊息全空白....等

4年8班 iT邦新手 3 級 ‧ 2025-03-07 09:37:40 檢舉

謝謝ruiang的回答
謝謝

0
GJ
iT邦好手 1 級 ‧ 2025-03-07 19:15:06

最近也遇到一台,清資料夾、刪註冊檔都做過
就是不給登入,顯示找不到網路或服務連線異常
刪掉整個user profile 重建用不到一天就再跳一次錯誤
最後用edge線上登入做個捷徑搞類本機安裝版

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