從InfoWorld閱讀到的文章 - The 30 skills every IT person should have, 與大家分享
原文
http://www.infoworld.com/article/08/06/02/23FE-how-to-fire-IT-staff-skills-list_1.html
Google翻譯 (記得比對原文看, 否則有些句子會看不懂)
http://www.google.com/translate?langpair=en|zh-TW&u=http://www.infoworld.com/article/08/06/02/23FE-how-to-fire-IT-staff-skills-list_1.html

(以下為30種技能重點的翻譯及原文，如有翻譯的不好的地方，歡迎提供您的建議))

1. 能夠修復的基本PC的問題。 Be able to fix basic PC issues. These can be how to map a printer, back up files, or add a network card.
2. 在服務臺工作。 Work the help desk.
3. 做公開演講。 Do public speaking.
4. 訓練某人。 Train someone.
5. 多聽，比多發言。 Listen more than you speak.
   6 具備基本的網路知識。 Know basic networking.
6. 具備基本系統管理知識。Know basic system administration.
7. 知道如何追溯網路源頭。 Know how to take a network trace.
8. 知道延遲和頻寬之間的差別。
9. 指令碼。 Script.
10. 備份。 Back up.
11. 測試備份。 Test backups.
12. 文件。 Document.
13. 閱讀《捍衛網路》(天下文化 出版)。 Read "The Cuckoo's Egg."
14. 與專案團隊工作一整夜。 Work all night on a team project.
15. 從佈網路線起開始安裝。 Run cable.
16. 你應該知道一些能源法則。 You should know some energy rules of thumb.
17. 至少管理一個專案。 Manage at least one project.
18. 了解經營成本及設備成本。 Understand operating costs versus capital projects.
19. 學習業務流程。 Learn the business processes.
20. 不要害怕爭論你知道是錯的事情 。 Don't be afraid to debate something you know is wrong .
21. 要去見你的老闆討論問題前，請確認至少有一個解決辦法。 If you have to go to your boss with a problem, make sure you have at least one solution.
22. 沒有什麼事是不能問的。 There is no such thing as a dumb question, so ask it ...
23. 有些問題，即使要花比詢問別人兩倍長的時間才能想出來，您還是應該自己來。 Even if it takes you twice as long to figure something out on your own versus asking someone else, take the time to do it yourself.
24. 學習不使用縮寫字發言。 Learn how to speak without using acronyms.
25. IT經理：傾聽您同仁的意見，他們知道的比你更多。 IT managers: Listen to your people. They know more than you.
26. IT經理：如果你知道答案，引導別人提出正確的解決方案;不要只給答案。 IT managers: If you know the answer, ask the right questions for someone else to get the solution; don't just give the answer.
27. IT經理：有人第一次做錯了，它不是一個錯誤-這是一個學習的經驗。 IT managers: The first time someone does something wrong, it's not a mistake -- it's a learning experience.
28. IT經理：給同仁更多你認為他們可以處理的工作。IT managers: Always give people more work than you think they can handle.
29. IT經理：如果有人在團隊運作良好，但無法有效地自己獨立作業，就讓他們作為團隊的一部分。 IT managers: Square pegs go in square holes. If someone works well in a team but not so effectively on their own, keep them as part of a team.