This week, we outlined a structured, end-to-end framework for managing on e-signature implementation project. Here’s a summery of the key phases and the PM’s core activities within each.

1. Project Initiation & Strategy

The project kicks off with requirements gathering (Day 15) to define the scope and objectives. Next, we help clients decide which deployment model (Day 16) to choose by evaluating the pros and cons of SaaS and On-Premise in terms of cost, security, and scalability.

2. Project Planning & Execution

Next, we moved into the planning phase, by using tools like the Gantt chart (Day 17) to build a detailed project timeline. We also explored the PM’s essential role in stakeholder communication (Day 18), ensuring alignment between business needs and technical implementation.

3. Use Case & Value Validation

We used two real-world cases to analyze pain points and explore user needs in two different industry such as cosmetic medicine (Day 19) and financial (Day 20).

These cases helped us demonstrate the solution’s value in terms of efficiency, legal compliance and user experience.

4. Implementation & User Adoption

Finally, we highlighted a critical element in a successful project. Delivery alone does not mark the end of the project, true success lies in user adoption (Day 21).

Clear training and user-friendly documentation play a key role in ensuring that the system is not only delivered, but also truly used and embraced by end users.

In the final week, we will discuss advanced technical concepts, legal perspectives, and lessons learned from real-world project challenges.

Now, let’s enter the final stage and move forward together toward the finish line of this Ironman Challenge.

到昨天為止，我們完成了第三週「PM 專案實戰」的挑戰。過去幾天，我們系統性地走過一個導入專案從 0 到 1 的完整生命週期，今天，就讓我們簡單總結一下 PM 在這段旅程中的關鍵行為與價值。

階段一：專案啟動與策略規劃 (Project Initiation & Strategy)

• 需求訪談 (Day 15)：透過結構化提問，深入了解客戶痛點、定義專案目標與範疇。
• 部屬模式分析 (Day 16)：分析 SaaS 雲端服務與地端部屬的成本、速度、控制權與安全性的差異，提出適合的建議。
• 產出：一份清楚的專案範疇 (Project Scope) 與獲得共識的解決方案。

階段二：專案規劃與執行 (Project Planning & Execution)

• 時程規劃 (Day 17)：使用甘特圖等工具，將專案拆解為具體階段、任務與里程碑，拉出可行的時程表。
• 溝通管理 (Day 18)：扮演客戶與工程團隊間的橋樑，將商業需求轉化為技術規格，以及將技術限制轉為客戶能理解的話語。
• 產出：一份可執行的專案計劃 (Project Plan) 與順暢的溝通管道。

階段三：實務應用與價值驗證 (Use Case & Value Validation)

• 應用場景分析 (Day 19 & 20)：探討電子簽章在醫療、金融等行業的具體應用，驗證解決方案如何解決真實的產業問題。
• 產出：兩個實際的商業案例 (Business Case)，證明專案的投資回報。

階段四：導入實施與使用者採納 (Implementation & User Adoption)

• 變革管理 (Day 21 )：透過認知同步的教育訓練與清晰的使用者手冊，克服使用者對新系統的抗拒，確保專案價值真正落地。
• 產出：成功的系統上線 (Go-Live) 與高使用者採納率 (Adoption Rate)。

在掌握了實踐所需要的要點後，我們將進入最後的階段，探討更進階的技術議題及法律觀點，並且分享那些我的血淚踩坑經驗，讓我們進入最後階段，一起奔向鐵人賽的終點吧！