第一次看此系列文的朋友，請先移步到 Day 1 – 如何開始？進行方式、自我介紹實戰 哦！

🎬 情境故事

今天測試同事回報一個關鍵 bug，但你認為這應該是預期行為。面對 QA 的回報，你需要冷靜解釋技術邏輯、討論重現步驟，並一起確認問題是否有效。

今日目標： 學會用英文清楚回應 bug 回報，並確認 issue 狀況。

🤖 Config Prompt

[Config]
- Day: Day22 – QA Communication
- Scenario: Discussing a bug report with a QA engineer. The QA reports an issue that might not be a real bug, and you need to confirm and explain clearly in English.

🎯 開始進行練習

記得把對話錄下來，自己聽一次，想想有哪裡不自然、哪裡需要調整。

📌 小技巧

🆘 今日救命句

• 救命句：
  Let me check how this works.
• 爭取思考時間：
  Give me a second to recall the steps.

🔑 核心句型

1. 確認問題

   • I see what you mean. Can you show me how to reproduce it?
   • I understand the issue. Let’s walk through the steps together.

2. 解釋預期行為

   • This behavior is actually expected because…
   • It works this way by design, since…

3. 承認並跟進 bug

   • Thanks for catching that. I’ll create a ticket to fix it.
   • You’re right, that’s a bug. I’ll investigate and update you soon.

4. 尋求更多資訊

   • Could you share the environment or browser version?
   • Do you have a screenshot or log for this issue?

👥 對話紀錄及思路

🤖 When I click the ‘Submit’ button twice, two orders are created. I think it’s a bug.
🗣️ Okay, so what result is your expected?

應該說 what is your expected result 或 What result do you expect?

🤖 We expect the button to be clicked only once, and that should create a single order.
🗣️ Yeah, it has to be create one order if you press the submit button once.

🤖 All right, but if a user does double-click, should we stop the second order from being created?
🗣️ I don't think it should be only create one order because you press it twice, right? So I think it's like a user usage, a good user usage.

這邊我聽不出後半段在說什麼，所以瞎回答了。後面我是想說：「按兩次是正常的用戶行為」，不過我不會講、也想不到怎麼換句話說QQ

GPT 給我的反饋：I think it should only create one order even if you press it twice. It's more about guiding the user to use it correctly.

🤖 Actually, we have a new requirement that might change this.
🗣️ What kind of requirement?

What kind of requirement is that?

🤖 Well, the new requirement is that we actually need to let users confirm the second order if they double-click.
🗣️ Yes, so if the user presses the button twice in a very short time, we have to pop out an alert to let the user confirm the second order right.

GPT 給了更簡短的說法：So if the user presses the button twice quickly, we need to show an alert to confirm the second order, right?

in a very short time 簡短成 quickly；pop out an alert to let the user confirm the second order 簡短成 show an alert to confirm the second order。

🤖 Yes, exactly. And we also want to make sure the user isn’t confused by too many pop-ups.
🗣️ Maybe we should find the front-end engineer to discuss this question. Because this question is more like the front-end feature.

GPT 給了一個我沒想過的回饋：Maybe we should talk to the front-end engineer about this since it’s more of a front-end feature.

尤其是 since...，這個我幾乎不會再口說說到，這個真的學到了！

📝 Final Report

這次

1) Per-turn Corrections

Turn 1-2: You said, "What result is your expected?"
Recast: "You mean: What result do you expect?"
Alternative: "What outcome are you expecting?"

Turn 3-4: You said, "It should be create one order if you press twice."
Recast: "You mean: We expect it to create one order if you press the Submit button once."
Alternative: "It should only create a single order when clicked once."

2) Top 3 Patterns

Article Use: Remember to use “a” or “the” where needed. (E.g., "a front-end feature.")

Verb Forms: When talking about expectations, use “should” or “is supposed to.”

Question Formation: Use “do” for simple questions: “What do you expect?”

3) Phrase Pack (5–7)

"We expect it to create one order."

"Let’s confirm the new requirement."

"We might want to discuss this with the front-end team."

"It’s more of a front-end feature."

"Let’s avoid confusing the user."

4) Intonation Tip

Stress on Key Words: Emphasize the main action word. For example, in “We expect it to create one order,” stress “create one order.”

5) Fluency & Pronunciation Notes

You sounded clear and paced yourself well after a couple of tries.

Good job adjusting when I slowed down.

Your sentence rhythm improved as we went on.

Slightly watch out for article usage (“a” or “the”).

Overall, well done on the pronunciation of key technical terms.

6) Key Focus for Next Time

Improvement Goals: Focus on question formation, using articles, and stressing key words.

3-Minute Drills: Try a short drill where you form questions about a feature, and another drill where you replace “the” or “a” in sentences.